Refund policy

Return & Refund Policy

Because all Stickaboo products are custom-made and personalized, we do not accept returns or refunds once an order has been placed.

Please make sure all customization details (such as name spelling, size, and design) are correct before placing your order.

If you have any questions before ordering, feel free to contact us at stickaboo.shop@gmail.com.


Damages and Issues

Please inspect your order upon reception and contact us immediately if:

  • Your item is defective

  • Your item is damaged

  • You received the wrong item

We will evaluate the issue and provide a replacement if necessary.

Contact us at:
stickaboo.shop@gmail.com


Non-Returnable Items

All Stickaboo products are personalized and made-to-order, therefore:

  • Returns are not accepted

  • Refunds are not provided

  • Exchanges are not available

This applies to all customized products including:

  • Name labels

  • Iron-on labels

  • Custom stickers

  • Gift sets


Order Changes & Cancellations

Orders can only be changed or cancelled within 12 hours of purchase.

After production has started, changes or cancellations are not possible.


Refunds

Refunds are only issued if:

  • The item is defective

  • The item is damaged during shipping

  • The wrong item was sent

If approved, refunds will be processed to the original payment method within 10 business days.

If you have not received your refund after 15 business days, please contact:

stickaboo.shop@gmail.com